Great customer service is essential to accomplishment in enterprise; there’s very little significant-tech about encouraging shoppers get what precisely they want. But technological innovation will make the method a lot easier plus much more effective.
For many smaller firms, investing in details technology (IT) can pay dividends in additional approaches than 1. Not just can engineering assistance firms establish a company id and lower the cost of doing business, it may assist level the taking part in discipline.
The Dell/Countrywide Federation of Impartial Business (NFIB) Compact Company Excellence Award, proven in 2004, honors little corporations that instill the spirit of innovation and apply IT to improve The client practical experience.
Assume big, gain significant
The winner will acquire $thirty,000 in technologies and Specialist products and services from Dell; each day with Dell plan with Dell executives, together with Michael Dell, to share best organization techniques; a life time membership to NFIB; along with other prizes. Nine other firms will receive a Dell Latitude notebook and a just one-year membership to NFIB. The finalists with the 2006 award are:
-> AMAD Logistics, a global freight forwarder and logistics firm.
-> DataCert Inc., a fast-rising supplier of electronic invoicing and company lawful spend-management options.
-> Errand Solutions, which offers customized errand-running and concierge companies being an personnel gain and buyer relationship enhancement to health and fitness treatment, hospitality, household residence and corporate businesses.
-> Harrison’s Roof Truss, L.L.C., a maker of engineered wooden roof and ground trusses.
-> Micro Technological know-how Products and services Inc., which develops and manufactures electronic goods.
-> National Affiliation of Technique Directors Inc., delivers a 24-hour, World wide web-primarily based shopper portal by which 사회적경제기업 clientele can observe support calls and on-web site pieces storage.
-> Ntelicor L.P., an details-engineering consulting and staffing firm.
-> Pipal Investigation Corp., a staff of strategists and expenditure bankers who present study and analytical products and services.
-> Sew What? Inc., a theatrical drapery manufacturer and tailor made sewing service.
-> TRS Consultants Inc., a multidisciplinary engineering and building administration agency.